Custom Integrations to your existing healthcare systems
Leverage +PX’s 20 + years of digital innovation experience building custom healthcare solutions to help improve your operations and patient engagement.
Reach out to us to learn more about digital front door blueprints and industry best practices offerings. We’ll provide a No Cost Assessment on how we can help you get there with lowest TCO possible in the market.
Call Center Automation
Automate your front desk workflows like scheduling, patient triage, insurance eligibility verification, pre-authorization, test results, billing inquiries and much more using our voice based agents in the language of your patient’s choice 24 X 7. Replace appointment reminders, payment overdue collections, preparatory calls for procedures and post procedure follow ups with automated agents to drive cost and timely service.
Benefits :
- Reduce 85% of your front desk staff hours from day-1
- Provide 24 X 7 service to your patients
- Seamlessly connect the patients to emergency or after care service within your network
Digital Front Office
Improve your patient engagement by opening up functions like scheduling appointments, appointment reminders, rescheduling, check-in, new patient registration, etc via online or our voice agent solution. Let patients manage their own health without any red tape processes and paperwork. Understand your office resource utilization and performance with fully customizable reports. Understand better things like patient service time, post-visit survey completion and NPS score average. Get a clearer picture on the number of patients seen per day, week, month, and many more.
Benefits :
- Reduce 90% your documentation time spent manually entering data
- Decrease no shows by 65% with SMS reminders
- Empower patients to effortlessly interact with providers by exposing to tools and techniques to improve satisfaction
Revenue Cycle Booster
Employ an intuitive payment collection solution for all visits which are booked online or over the voice agent which will allow you to increase your collection speed significantly. Revenue Cycle Booster also helps the customer settle over due payment collections easliy thereby reducing your write-off amount considerably and improving the bottom line. Whether you want to positively impact the upstream revenue cycle flow or downstream workflow, Revenue Cycle Booster ties the visit, claim status and payment status in one simple yet powerful view.
Benefits :
- Reduce payment write-off by more than 10% per annum
- Increase the self-service payment options to improve your cycle time by 300%
- Reduce outbound payment collection calls by 50%
- Save hours spend on paper bills, charge entry and payment postings
- Bring in significant cost reduction on mailing paper bills by introducing our electronic billing consent