Automate every single front office or back office function which requires patient interaction
Save 60% or more of your front office time from taking phone calls from patients for general inquiries, billing, appointments, insurance verification, etc
Increase access to Health Care resources significantly by automating appointment reminders and after hours answering call services
Reduce administrative burden on waitlist management and referral management
Automate your Call Center
With our voice and chat virtual assistant you can take your practice or hospital to a whole new level of customer engagement 24 X7 without having to worry about staff attrition and training new staff to provide utmost care in a timely manner
Front Desk Functions
Automate functions such as appointment scheduling, rescheduling, waitlist management, Insurance verification and answering general inquiries using our state of the voice agent built with world’s leading AI powered voice agents with natural language processing to bring in more closer human touch alternative to the patient
Backoffice Functions
Backoffice functions such as after hours service, prescription refills, referral management, preauthorization tasks, procedure prep calls and post follow up calls, etc requires a lot of coordination between back office and patients. Our automated solution with the choice of patient’s preferred communication channel (Voice, Text, Email) can bolster all the back office communication with patients in a much more cost effective and timely manner
Revenue Cycle Functions
Patients who are getting billing statements by mail are less likely to react to their payment request than the people who receive a text message or a phone call from their providers. Offering an intuitive payment experience for patients increases the collection by 75% faster and 80% cheaper than the traditional route for patient co-pays and patient balances
Patient Outreach Functions
Keep patients informed about their health risks and the importance of wellness visits proactively is paramount to keep them healthy. Patient outreach and communications need to be judicious, as different populations may demand different strategies to be more responsive. Tailoring the outreach based patient preferred communication method requires a very sophisticated tools and technologies
